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HP Recommended
HP 14-cf2000 Laptop PC (552L9AV)

Hi so I have an HP 14-cf2xxx and the problem I'm having with it is that basically...I have no space. I used up the entirety of the space and did everything from deleting apps, documents, anything and everything and I don't get an ounce of space. 
Yes, I do play the sims 4 on this computer model and have a lot cc downloaded on it but even I deleted some cc that I didn't need and still didn't get any space. I need to update my EA app but unfortunately I can't because I have no actual space on my computer. 
I've gotten this computer in late 2022 so I've had it for 3 years and I've had MANY complications and issues with it from performance issues to the actual plastic of my computer breaking down after a while. 

The only other option I could think of is to get a new hard drive for this computer but the only problem is I literally cannot find an ounce of information relating to my model and I already have an external hard drive that I've brought specifically for the sims. I don't know what else to do. I don't know if I need to move my EA to my external hard drive or go a model lower than the one I have just get a hard drive I really don't know. I am not the most tech savvy person.

1 REPLY 1
HP Recommended

Hi:

 

It appears that the models with the 552L9AV product number have 64 GB eMMC flash storage drives which cannot be upgraded.

 

HP PartSurfer

 

Your options for more storage would be external drives or a SD card.

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