cancel
CSVB Honor Student
Honor Student
4 3 0 0
Message 1 of 6
295
Flag Post
HP Recommended

Solved!

How can i fix my spacebar?

probook 450 G2

Hello HP,

 

I have a small problem with my HP ProBook 450 g2.

As you can see on the picture, my space bar is broken.

i still have all of the parts, but i cannot connect it anymore because the plastic doesn´t `click` anymore.

the parenthesis are broken.

Is it possible to order a new spacebar? (only the plastic part? ) Or do i have to replace the whole keyboard?

And where can i order the official parts?

i've tries te contact the costumerservice on the website, But i don't have warranty anymore

 

Thank you, Greetz Claudia

hp spatiebalk.jpg

5 REPLIES 5
Provost Provost
Provost
41,034 39,514 6,146 10,658
Message 2 of 6
256
Flag Post
HP Recommended

Solved!

How can i fix my spacebar?

Looks like the mounting points are bent. You need a new keyboard. Where do you live (country)? We can find you a replacement keyboard and instructions. Won't be too hard or expensive. 

CSVB Honor Student
Honor Student
4 3 0 0
Message 3 of 6
250
Flag Post
HP Recommended

Solved!

How can i fix my spacebar?

That would be great!

I live in Curaçao.
Reply
0 Kudos
CSVB Honor Student
Honor Student
4 3 0 0
Message 4 of 6
210
Flag Post
HP Recommended

Solved!

How can i fix my spacebar?

When am i gonna get an answer?
Reply
0 Kudos
Provost Provost
Provost
41,034 39,514 6,146 10,658
Message 5 of 6
203
Flag Post
HP Recommended

Solved!

How can i fix my spacebar?

Sorry the system missed notifying me of the last response. 

 

Here is the Manual:

 

Manual

 

See p. 21 and 49. There are different keyboard part numbers for backlit and not backlit and by language. Please specify which you want by part number and we can help you find one. 

 

By the way, I do not work for HP. This is a volunteer Forum so there will be times when we cannot respond as quickly as paid Customer Service reps. 

Reply
0 Kudos
CSVB Honor Student
Honor Student
4 3 0 0
Message 6 of 6
199
Flag Post
HP Recommended

Solved!

How can i fix my spacebar?

Thank you so much!
I'm sorry i did not know that 🤗
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation