How do I calibrate my battery?

[Cfoster1]

I've run the battery test, but never get to a screen to start calibration.  When I check results of the test, it shows "Cancelled".

[BeemerBiker]

There is something wrong.  I assume your followed these instructions. 

https://support.hp.com/us-en/document/ish_2268927-1713329-16

Please monitor the laptop to make sure it does not overheat during the test.  If it overheats the test will be aborted.  You should keep it off a table surface using some small props to allow air to circulate under the laptop.  You may need to put a fan on it.

See if you can get a battery report.

Please run the battery report and post  the summery
you run the battery report by bringing up the administrator command windows "cmd" and running powercfg/batteryreport as shown below

After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
You can use the WindowsKey + shift + S to copy and paste a small image if you want.
Battery should last about 5 years but less for gaming systems.

Also, bring up the device manager and look for errors.  Also, check the event viewer to see if it shut down unexpectedly.