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‎02-03-2022 09:51 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

When turning laptop on, got error message that fan wasn’t working properly and computer kept shutting down.  I need to clean fan, but don’t know how.  I have compressed air to spray into air vents, but wondering if fan is even behind these vents?  Afraid to unscrew computer back to manually locate s as mc clean fan.

Where is the fan and what’s the best way to get it clean?

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3 REPLIES 3

‎02-03-2022 10:17 PM

HP Recommended

@LisaPC 

 

Please use the following Guide

 

             https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop

 

and the following manual should show you how to open your machine:

 

           http://h10032.www1.hp.com/ctg/Manual/c06691790.pdf

 

Regards.

BH
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‎02-04-2022 09:58 AM

HP Recommended

I don’t see in the manual where the air vents are.  Are they only underneath the laptop or are the mesh holes above the keyboard also vents?

 

I can’t open the laptop to clean the fan, so can it be cleaned by using compressed air from the outside?

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‎02-04-2022 11:41 AM

HP Recommended

@LisaPC 

 

You can see on page 11 and page 14 of the Manual. Looks like you have to open the whole machine

 

Regards.

BH
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