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HP Pavilion Laptop PC 15-eg1000 (43F53AV)
Microsoft Windows 11

I spilled a coffee drink on my keyboard, and now some of the keys stick a little. I'm trying to figure out, for my HP Pavilion Laptop 15-eg1xxx laptop, how do I get to the underside of the keys for cleaning? I know I need to unplug and power off the device, but then do they just pop out with a little pressure from a screwdriver? Or do I need to dismantle the laptop first somehow? I just don't want to damage it further by attempting the wrong way to get under the keys for this particular product.

 

Thank you

1 REPLY 1
HP Recommended

Hi @Saramel,

 

Welcome to the HP Support Community

 

I understand you spilled a coffee drink on your keyboard. Not to worry I will help you to get a resolution to resolve the issue.

 

 I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 


A_Gayathri
HP Support Community Administrator.
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