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HP Recommended
HP Envy x360
Microsoft Windows 10 (64-bit)

Ever since I recently bought this laptop, there has been a defective hardware issue with my f8 key where the weight of a feather or my breath alone is enough to trigger blasting the volume all the way to 100%. It's been mostly tolerable, but now if I press any key on the top half of my keyboard, it's enough to cause the f8 key to trigger and increase my volume.

 

Now, this laptop does have two dedicated volume buttons of the left side of the laptop (I think intended for tablet mode) that I would much rather use than the volume buttons on the keyboard.

 

My question is, is there any way to permanently disable my f8 key, or more specifically the volume increase functionality of it? Is there any third party software or any way to edit my registry or BIOS or anything to do this, or will I have to manually destroy it with a screwdriver or something?

 

I can't even use headphones anymore because of the fear that I will have hearing damage from spontaneous 100% volume while wearing ear buds.

 

**Update**

A couple hours after posting this I decided to wrap dental floss around underneath the base of the key. It's practically touch sensitive now, but pressing other nearby keys no longer seems to activate the volume key.

I'll leave it like this for a while to see if this somewhat solved the issue.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey there! @Koningkrush, Welcome to HP forums

 

I understand that F8 (volume) key is pressed automatically when you press other keys on the keyboard.

 

As you mentioned you would like to disable one particular function key on the keyboard.

 

It is not possible to disable one particular function key on the keyboard however you can disable the key combination.

 

Try the steps mentioned below to disable the function keys.

 

To disable, or enable, the function key (fn) in the BIOS, do the following steps.
Press the power button to turn on the computer.
Press the f10 key to open the BIOS setup window.
Press the right-arrow or left-arrow keys to navigate to the System Configuration option.
Press the up-arrow or down-arrow keys to navigate to the Action Keys Mode option, and then press the enter key to display the Enable / Disable menu.
Select the desired mode:
Disabled: Requires pressing and holding the function key (fn) while pressing one of the f1 through f12 keys to use the action indicated on the action key.
For example, on some computer models, if the Action Keys Mode is Disabled, pressing the f11 key will minimize and maximize a web browser if open. Alternatively, pressing and holding the fn + f11 keys will mute the sound.
The action keys may vary depending on the model of notebook.
Enabled: Requires pressing only one of the f1 through f12 keys to use the action as indicated on the action key.
For example, on some computer models, if the Action Keys Mode is Enabled, pressing f11 will mute the sound as indicated on the action key. Alternatively, pressing and holding fn + f11 will minimize and maximize a web browser if open.
The action keys may vary depending on the model of notebook.
Press the f10 key to save the selection and restart the computer.

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

 

 

A4Apollo
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hey there! @Koningkrush, Welcome to HP forums

 

I understand that F8 (volume) key is pressed automatically when you press other keys on the keyboard.

 

As you mentioned you would like to disable one particular function key on the keyboard.

 

It is not possible to disable one particular function key on the keyboard however you can disable the key combination.

 

Try the steps mentioned below to disable the function keys.

 

To disable, or enable, the function key (fn) in the BIOS, do the following steps.
Press the power button to turn on the computer.
Press the f10 key to open the BIOS setup window.
Press the right-arrow or left-arrow keys to navigate to the System Configuration option.
Press the up-arrow or down-arrow keys to navigate to the Action Keys Mode option, and then press the enter key to display the Enable / Disable menu.
Select the desired mode:
Disabled: Requires pressing and holding the function key (fn) while pressing one of the f1 through f12 keys to use the action indicated on the action key.
For example, on some computer models, if the Action Keys Mode is Disabled, pressing the f11 key will minimize and maximize a web browser if open. Alternatively, pressing and holding the fn + f11 keys will mute the sound.
The action keys may vary depending on the model of notebook.
Enabled: Requires pressing only one of the f1 through f12 keys to use the action as indicated on the action key.
For example, on some computer models, if the Action Keys Mode is Enabled, pressing f11 will mute the sound as indicated on the action key. Alternatively, pressing and holding fn + f11 will minimize and maximize a web browser if open.
The action keys may vary depending on the model of notebook.
Press the f10 key to save the selection and restart the computer.

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

 

 

A4Apollo
I am an HP Employee

HP Recommended

Thanks, this was really helpful. I didn't even know that option was available. Even if the key is sensitive, at least this will allow me to put a leash on it.

HP Recommended

@Koningkrush, thanks for the response.

I am glad to hear was able to answer your query.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

 

 

Take care,            

Have a great day ahead! 🙂 

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.