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So my laptop (17z-ca300) got knocked over a few months ago and the upper right portion of my keyboard/palmrest broke. Because it can't stand up, it's now slowly chipping away at other parts of the keyboard, and I need to fix it both before it gets worse and before it starts affecting other parts.

I see replacements on eBay, but they all say they need a certain kind of touchpad (73H0) to be compatible. Is there a way to find out what kind of touchpad I have without disassembling the laptop? Or can I buy whichever keyboard/palmrest fits and have my current, working touchpad put into the housing?

 

1 REPLY 1
HP Recommended

Hi @sikormi

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
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