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Spectre 13 x360
Microsoft Windows 10 (64-bit)

I have a HP Spectre x360 13". The product number is K6C18AV. 

 

Is the product number the same as the model number? 

 

If not, how to find the model number? 

2 REPLIES 2
HP Recommended

@mee_anders

 

It is a CTO (Configure To Order) machine called

 

    HP SPECTRE X360 - 13T-4000 CTO (ENERGY STAR)

 

Thera are few options for this series and they may carry same prodi=uct number and/or model number.

 

Regards.

BH
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HP Recommended

OK, so how do I figure out if I need this Infineon TPM Security Update? and which SoftPaq# I need? 

 

 

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