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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Battery:
(18) Battery (3-cell, 48 WHr) L11119-855
Manual:
See page 38-42 for replacement.
HP Part Store does not have it:
This is the only brand new genuine one I can find:
New pull:
Post back with any other questions and please accept as solution if its the info you needed.
HP Recommended
We would need the exact model or Product number. Lots of Envys with many different batteries. If the laptop is over 2 years old chances are HP no longer carries the battery but we can check. If we know where you live (country) we can also recommend other vendors for your battery.
2
0
0
HP Recommended
HP Recommended
Battery:
(18) Battery (3-cell, 48 WHr) L11119-855
Manual:
See page 38-42 for replacement.
HP Part Store does not have it:
This is the only brand new genuine one I can find:
New pull:
Post back with any other questions and please accept as solution if its the info you needed.
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