• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
ENVY 15 AE009TX
Microsoft Windows 8.1 (64-bit)

Where do I get battery because in service center they told battery is not available and they replace the battery with compatible battery .But I need the original battery

1 REPLY 1
HP Recommended

3-cell, 55-Wh, 4.56-Ah 805094-005

 

HP no longer will stock a battery this old. I could not find an original (genuine) on amazon india or eBay UK. Why is the compatible battery not good enough for you? 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.