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‎11-30-2019 02:00 AM

HP Recommended
Product: Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

Hi, I hope somebody can help me quite quickly here ... I have a laptop with a busted hinge / lid, a common problem in HP laptops I notice.

I have installed the Support Assistant and it tells me this is a HP Pavilion 15 Notebook PC and that the Product Number is K6Z88EA#ABU ... however, if I search online for a new top cover / lid I am told that models are 15-N, 15-N267sa, 15-AU, 15-E, etc., etc.

Where do people find this information ? What exactly should I be looking for in replacing this top cover / lid with a second-hand version ?

Any help gratefully (and desperately !!!) received ...

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2019 03:26 AM

HP Recommended

Hi

https://support.hp.com/gb-en/product/hp-pavilion-15-p100-notebook-pc-series/7234915/model/7531987

 

https://support.hp.com/gb-en/product/hp-pavilion-15-p100-notebook-pc-series/7234915/model/7531987/do...

 

http://h10032.www1.hp.com/ctg/Manual/c04427554

 

AND as you say it is not exact/specific to your model.

 

 

View solution in original post

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5 REPLIES 5

‎11-30-2019 03:26 AM

HP Recommended

Hi

https://support.hp.com/gb-en/product/hp-pavilion-15-p100-notebook-pc-series/7234915/model/7531987

 

https://support.hp.com/gb-en/product/hp-pavilion-15-p100-notebook-pc-series/7234915/model/7531987/do...

 

http://h10032.www1.hp.com/ctg/Manual/c04427554

 

AND as you say it is not exact/specific to your model.

 

 

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‎11-30-2019 08:38 AM

HP Recommended

Thank you  ... so I can safely look to buy a top cover for a HP Pavilion Notebook - 15-p158sa ?!?

Do you know what the #ABU means at the end of the code ?


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‎12-01-2019 02:44 AM

HP Recommended

Hi

Not from memory, someone else here will now.

 

It is an indicator of a stock build or custom or similar possibly.

OR

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/What-does-ABA-mean/td-p/458909

 

Mine is #ABU  for United Kingdom possibly.

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‎12-02-2019 02:58 AM

HP Recommended

Thank you 👍

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‎12-02-2019 04:42 AM

HP Recommended

Prego.

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