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HP Recommended
HP Notebook - 14-dk0011na
Microsoft Windows 10 (64-bit)

My battery needs replacing. Where do I get the correct battery from? And how do I know which battery is compatible?

 

1 REPLY 1
HP Recommended

Hi:

 

Enter the serial number of your notebook in the search window at the link below, and it should give you a parts list.

 

HP PartSurfer

 

Hopefully, the battery part number and description will be listed.

 

Then you can check to see if HP sells the battery you need at the link below by entering the part number.

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts


If HP does not sell the battery, you will have to search by the HP battery part number and find a compatible aftermarket battery on Amazon or eBay for example.


Below is the link to the service manual.

 

Maintenance and Service Guide HP 14 Laptop PC

 

Chapter 3 lists two available batteries used in the model series which is why I recommend you check the parts list to see which of the two your notebook uses.

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