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‎02-21-2020 09:47 AM

HP Recommended
Product: HP Spectre x360 - 15-bl112dx
Operating System: Microsoft Windows 10 (64-bit)

I would like to purchase extended warranty, but I cannot find the place to do so.

1 person had the same question
2 REPLIES 2

‎02-21-2020 11:58 AM

HP Recommended

@Jacky7 

 

Please use HPSA (HP Support Assistant). Is it still under warranry ?

 

(a) Yes: Please use Care pack

 

  carepackx.png

 

(b) No: Please use Extent warranty

 

   extent.png

 

Regards.

 

 

Regards.

BH
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‎02-21-2020 02:33 PM

HP Recommended

Hello Banhien, 

 

My warranty has just expired last month, but I do not see the "Register an HP carepack" whenever I hit Warranty and Services, instead I get How to dispute your Warranty and Explore premium service options for your home.

 

I also do not see an extend your coverage option under expired.

 

Thank you for your quick reply 

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