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‎02-17-2024 02:52 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G39AV)
Operating System: Microsoft Windows 11

My laptop has 16 gb of ram and I want to make it 32 gb. My laptop still has 1 year warranty but how can I do it without losing it? Should I buy ram myself and send it to hp service or should hp service install the ram they want? Or would it be a problem if any 3rd party hp computer repair shop installs it?

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1 REPLY 1

‎02-17-2024 02:54 AM

HP Recommended

@Ulgenzade 

 

Warranty is a grey/gray area, very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts .

However you can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards

BH
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