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‎05-03-2025 04:23 AM

HP Recommended

For context I have a HP Pavilion 15-eh000. I got an upgrade for my RAM (was 8GB now 16GB) but the CL is different for between my old and new sticks which is what I believe is causing my laptop to blue screen. From my tests, the memory is supported and recognised by both Task Manager and the BIOS, the MHz is the same for both old and new sticks too. The only noticeable change is manufacturer and capacity since the old ones don't have the CL on them (that I'm aware of). Anyways how would I go about changing the timings??

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‎05-03-2025 06:50 AM

HP Recommended

Unfortunately, you cannot change the memory timings in any HP notebook, and you have to use the same CL memory speed as the memory HP installed, or you end up with the problems you are experiencing.

 

Your notebook uses DDR4-3200 CL22 memory.

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