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‎08-13-2024 10:33 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A2AV)
Operating System: Microsoft Windows 11

My charger stopped working on 27th July so I started looking for new one in local an hp store (aka hp world) but the local store is giving duplicate charger and hp store (aka hp world) employee suggested me to get 230w charger because it will work faster after a week I got tired and approached hp technical support service and they told me that I can get 150w charger but they will send the citation email or something for payment ( which was supposed to arrive on 10th of August) but still I haven't received any email regarding that.

 

Whenever I call they  say we reopened my case and I will get cotation email soon. I wanna know when this " soon " will happen?

1 REPLY 1

‎08-13-2024 03:35 PM

HP Recommended

@5CD2277FL9 

 

The Victus series 15-fa0000 has TWO options for batteries (depending on the graphics card)

 

AC adapter (PFC, Smart, slim, 4.5 mm)

  • 200 W part # L00818-850
  • 150 W part # L32661-001

Your machine uses 150W part # L32661-001 which is N/A from HP online store

 

         https://partsurfer.hp.com/?searchtext=L32661-001

 

You can try Amazon, BestBuy, Newegg ... For example from Amazon India

 

       https://www.amazon.in/TPN-CA11-L32661-001-L48757-001-917649-850-PA-1151-08HF/dp/B0CBPFXG35

 

Regards.

BH
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