How many M.2 SSD Slots in Victus 16-S1010NT (9Z790EA)

[illegallgun]

Hi,

How many M.2 SSD Slots in Victus 16-S1010NT (9Z790EA)??

This is what it says on the datasheet;

Information Storage 
1TB PCIe® Gen4 NVMe™ M.2 SSD 
1TB PCIe® Gen4 NVMe™ Performance M.2 SSD 

And why does the S1010NT model appear this way on the support page, even though I entered my information correctly?

Thank you in advance for your support.

[tk_srq]

@illegallgun,

Your model has one M.2 slot.

The data sheet you referred to actually indicates HP provides up to 1 TB NVMe SSDs in 16-s1000 models. 

Basically, M.2 NVMe SSDs have no capacity limit. You can install up to 4 TB NVMe drive.

I don't know how you got the screen shown at the bottom of your post, but this is your HP support home page.

Victus Gaming Laptop 16-s1010nt (9Z790EA) | HP® Support

[illegallgun]

I am currently talking to HP Support via Whatsapp. They told me that my product has 2 M.2 SSD slots. I guess I won't know unless I open it. If I do, will it void the warranty?

[tk_srq · Accepted solution]

HP specs for your model series don't indicate your notebook supports the dual storage.

Victus by HP 16.1 inch Gaming Laptop PC 16-s1000 series specifications | HP® Support

This HP video for 16-s000 model series shows only one M.2 slot.

Removing & Replacing Parts | Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 | HP Support

The hardware components layout of the motherboard for 16-s1000 should be basically same as for 16-s0000, so your model comes with one M.2 slot.

Hp only provides the service manual for 16-s0000, which shows two M.2 slots on page 41. Perhaps, HP customer service is getting information from this manual, but it's the wrong info, as the forementioned HP video shows only one M.2 slot.

Maintenance and Service Guide Victus by HP 16.1 inch Gaming Laptop PCModel numbers: 16-s0xxx

If you are still not convinced, you may open the notebook, but if you damage something, the warranty can be voided.