• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-08-2019 05:29 AM

HP Recommended
Product: HP Pavilion 15-AU181SA

Please - how many RAM slots are in this device?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2019 06:21 AM

HP Recommended

Hi,

It has two slots and will support max 32GB of DDR4 2133Mhz RAM (2x16GB)

At the moment you have one stick of 8GB and one empty slot. You can buy from your preferred brand such as Crucial, Corsair...

On page 35 of service manual you can see the steps to upgrade RAM:

http://h10032.www1.hp.com/ctg/Manual/c05228250

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-08-2019 06:21 AM

HP Recommended

Hi,

It has two slots and will support max 32GB of DDR4 2133Mhz RAM (2x16GB)

At the moment you have one stick of 8GB and one empty slot. You can buy from your preferred brand such as Crucial, Corsair...

On page 35 of service manual you can see the steps to upgrade RAM:

http://h10032.www1.hp.com/ctg/Manual/c05228250

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No

‎01-08-2019 06:51 AM

HP Recommended

Thanks David for info - it's a pity the HP "Virtual Agent" could not answer... nor is such info readily available on the HP site...

Was this reply helpful? Yes No

‎01-08-2019 07:00 AM

HP Recommended

Your welcome.

I believe this info is no longer easily available because companies sell cnotebook omputers nowadays which are not supposed to be upgraded.  They basically want you to buy and use what you get.

Anyway, let me know if you need any further help.

 

All the best,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.