• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-21-2014 10:58 PM

HP Recommended

Hi,

 

I have a question about my hp probook 6550b. When I hover my mouse on the battey icon it says battery #1 percentage and battery #2 not present. So, I was wondering how many batteries are in this laptop? Where can I find the other battery because I can only see one battery.

 

Thanks,

 

Leah

1 person had the same question
6 REPLIES 6

‎05-21-2014 11:52 PM

HP Recommended

Hi,

 

It has 2 batteries actually, the main one is used to power the machine and the second one called CMOS or RTC (Real Time Clock) battery which in inside the machine. We may need to change RTC battery after 5 or 6 years, it's a CR2032 battery actually but can be covered in a "bag".

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-25-2014 11:10 PM

HP Recommended

can I buy that 2nd battery? are you selling battery and deliver it? what is the battery of hp probook 6550b? is it 6 cell or 9 cell?

Tags (1)
Was this reply helpful? Yes No

‎05-26-2014 02:37 AM

HP Recommended

Hi,

 

Please try check the following chart and order a suitable for your need:

 

    http://www.shopping.hp.com/shopping/pdf/HP_NB_Battery_Compatibility_Chart.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-26-2014 07:10 AM

HP Recommended

Actually battery 1 and battery 2 refers to an optional battery "slice" attachment available for the Probook model laptops. There is actually a second battery that can clip on the bottom of the laptop on the docking port. It kind of looks like a docking station but with both batteries you can run the laptop 7 or 8 hours. 

 

http://www.battdepot.com/us/opn/notebook+battery/Hp/EJ092AA/LHP221.aspx

Was this reply helpful? Yes No

‎06-17-2014 07:21 PM

HP Recommended

 How to find out if I am using the 9 cell or 6 cell battery on my HP Probook 6550b laptop?

Was this reply helpful? Yes No

‎04-21-2017 02:24 PM

HP Recommended

Yes there is secondary baterry for HP probook. Model is 

ProBook 6560B Secondary Battery 9C 73WH 

 

1st web site for purchasing

 

http://www.duracelldirect.ie/laptop-notebook/hp/probook-6560b-battery-extended-life--ceadk7.html#tab...

 

2nd website for purchasing

 

http://www.psaparts.co.uk/laptop-notebook/hp/probook-6560b-battery-extended-life--ceadk7.html

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.