How much RAM I can Ugrade to my laptop Pavilion 360 14-cd0056tx?

[Jeshra]

Hi Support team, 

My Laptop detail

Operating System: Windows 10 Home Single Language 64-bit  Version: 18362.207

Microprocessor: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz

Total RAM: 12 GB (Memory slot1: 8GB  Samsung 2400MHz and Memory slot2: 4GB  Samsung 2400MHz)

System Board: 8487 72.23

System Bios: F.34

I need to have higher RAM on my laptop for Big data related development purpose. As per specification of i7-8th Gen Processor, it can support maximum of RAM 32GB and also as per HP Operation System Diagnostics tool, it says maximum RAM can be supported is 32GB. Please help me provide a positive solution for buying and upgrading 16GB in Slot1 and 16GB in Slot2.

[Huffer · Accepted solution]

The max is in fact 32 gigs DDR4-2400 SO-DIMM in two 16 gig modules.

Your Service Manual

Memory modules under shield in green box

Start on p. 33 to remove the rear cover and the above image is a representation of what you see. 

2 of these would work fine:

https://www.amazon.in/Crucial-CT16G4SFD824A-2400MHz-260-Pin-SODIMM/dp/B019FRBHZ0/ref=sr_1_1?keywords...

Post back with any more questions and please accept as solution if this is the info you needed. 

[Jeshra]

Hi,

Thanks for your reply. I need a clarification before I purchase the RAM. In your document, on page 10, its mentioned like "non-customer-accessible/non-upgradable " and "Supports up to 12-GB of system memory". Is this means I can not upgrade more than 12gigs ? And it's nowhere mentioned maximum supported Memory on this model specifications page.

It's mentioned as  below. Could you confirm me again whether it's possible to upgrade?

Memory, standard

12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB)

https://support.hp.com/us-en/document/c06033263?jumpid=reg_r1002_sgen_c-001_title_r0002

[Huffer]

I did just confirm. I know what the Manual say. There will be no official acknowledgement but the Experts here who track this kind of thing know from experience and feedback she will run 32 gigs. And I told you just how to do it. Up to you, friend.

[Jeshra]

Hi Friend,

After your assurance, I immediately went to Ritchie street (a famous place in Chennai for buying all electronics items) and brought two 16GB Crucial RAM (Rs. 4500 each) with 3 years warranty and installed the RAMs there itself. I was happy and surprised, it's working as you advised. Thanks a lot for your confirmations and solutions. Please refer screenshot. 

I have exaggerated about Ritchie street and warranty and all in post. This may help to somebody to have an idea about the same. 

[Huffer]

Good for you. We try to avoid contradicting the Manuals but in this case we are very confident in our advice. Enjoy.