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HP Recommended
15-BS161SA 2PR38EA
Microsoft Windows 10 (64-bit)

Hi, 

 

I bought this laptop and it came with 4GB RAM, how much RAM will this laptop support.

 

i.e. could I replace the current ram with 1 x 16 GB  or 2 x 8 GB, what is possible?

 

Ive had a look for the manual / full specification on the website but it doesn't look to be available.

 

EDIT: here's a link to the exact mode: https://support.hp.com/gb-en/document/c05817138#AbT0

 

Thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Maintenence & Support guide  has this information (your notebook has an 8th Gen processor installed_.

 

Memory Two non-customer-accessible/upgradable memory module slots (Intel Core processors)

 

DDR4-2133 dual channel support (6th and 7th generation Intel Core processors)

DDR4-2400 dual channel support (5th and 8th generation Intel Core processors)

Supports up to 16 GB of system RAM in the following configurations:

16384-MB total system memory (8192×2)

12288-MB total system memory (8192×1) + (4096×1)

8192-MB total system memory (8192×1) or (4096×2)

6144-MB total system memory (4096×1) + (2048×1)

4096-MB total system memory (4096×1)



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 REPLY 1
HP Recommended

The Maintenence & Support guide  has this information (your notebook has an 8th Gen processor installed_.

 

Memory Two non-customer-accessible/upgradable memory module slots (Intel Core processors)

 

DDR4-2133 dual channel support (6th and 7th generation Intel Core processors)

DDR4-2400 dual channel support (5th and 8th generation Intel Core processors)

Supports up to 16 GB of system RAM in the following configurations:

16384-MB total system memory (8192×2)

12288-MB total system memory (8192×1) + (4096×1)

8192-MB total system memory (8192×1) or (4096×2)

6144-MB total system memory (4096×1) + (2048×1)

4096-MB total system memory (4096×1)



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.