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‎02-04-2022 06:29 AM

HP Recommended
Product: HP Notebook - 15-db1069au
Operating System: Microsoft Windows 10 (64-bit)

I have HP Laptop 15-db 1069au in which 2.05 Gb ram (of 8 Gb ram(total)) is hardware reserved (which is guess is for the integrated graphics) and only 5.95 Gb is usable, my question is how much memory should I actually allocate for the AMD Radeon(TM) Vega 6 Graphics integrated graphics ?

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2 REPLIES 2

‎02-04-2022 07:55 AM - edited ‎02-04-2022 07:55 AM

HP Recommended

The amount of memory that is allocated for the graphics solution is not something a notebook owner can change.  That feature in BIOS was removed and is not going to return.

 

Back about ten years or so in the past that was something we could do but those days are gone.


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‎02-04-2022 08:01 AM

HP Recommended

Hi, @Specter9018 

 

HP released this document a while back, which explains the memory shortage.

 

Your notebook's model series is on the list.

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD Athlon/Ryzen 3xxx processors, such as your model.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

If you need more memory, you will need to add more physical memory in the empty memory slot.

 

Below is the link to the service manual.

 

Maintenance and Service Guide HP 15 Laptop PC

 

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