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‎06-03-2024 12:29 PM - last edited on ‎06-05-2024 12:50 PM by Retired

HP Recommended
Product: HP Spectre x360 - 15-bl075nr

Hi there, 
two days ago I dropped my HP  Spectre 700 rechargeable mouse. Since then the mouse wheel has not been working properly. It seems to be a little loose. My idea was to open up the mouse and see if I can see what part is damaged. Sadly I don't really know how to best open up the mouse to see it's internals. Can someone give me a clue as to how I can open the mouse to get to the mouse wheel? I assume, due to the clamschell design, that the left and right side of the mouse somehow pop off to reveal the inside... Any help would be greatly appreciated.

Category:
2 REPLIES 2

‎06-05-2024 02:17 PM

HP Recommended

Hi @Alikhawaja47,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Spectre mouse.

 

Unfortunately, there is no option to open any mouse and can only be replaced based on your warranty.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎06-12-2024 04:45 AM

HP Recommended

Hello!
Actually, there are 4 screws you need to open. They are hidden behind the adhesive paper.

I hope this helps you fix your mouse.

 

Was this reply helpful? Yes No
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