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HP Notebook - 17-bs011dx
Microsoft Windows 10 (64-bit)

Hello, my 

HP Notebook - 17-bs011dx came with 8 GB installed ram, would like to add another 8 GB ram. Any video's on taking back off laptop to install ram? Would like to change out 1TB hard drive for a SSD but that another story but wan't to do it at same time so I'm not taking laptop apart multiple times. Thanks

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Accepted Solutions
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@floundering

 

I don't know is there any video around because HP has thousands of different models/products. But the following manual will show you many things for your machine including how to open and shut your machine

 

         http://h10032.www1.hp.com/ctg/Manual/c05471747.pdf

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3
HP Recommended

@floundering

 

I don't know is there any video around because HP has thousands of different models/products. But the following manual will show you many things for your machine including how to open and shut your machine

 

         http://h10032.www1.hp.com/ctg/Manual/c05471747.pdf

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for your response. It's always tricky removing the back  cover so your help is greatly appreciated! To remove the back cover I have seen tricks using  guitar pick to help release the cover without breaking any fasteners or componetes. What do you think about this?

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@banhien URL for manual wont open

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