-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
4,547
1,643
386
HP Recommended
@Koko2005wrote:How to change thermal paste?
You must disassemble the notebook and remove the heatsink covering the CPU, then you would wipe off the old thermal paste from both the CPU and the heatsink and apply new paste (recommend Artic Silver 5).
You can find instructions and a break-down for disassembling your notebook in your HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC Maintenance and Service Guide
This is not something I'd recommend average users do, as plastics and components can easily be damaged...also the thermal paste must be applied properly or there will be heat issues.
How to apply new thermal paste (desktop version): https://www.youtube.com/watch?v=9VSDkB-3st4
HP Recommended
It requires very extensive disassembly to remove the fan/heatsink unit from covering the processor. Clean remnants of old thermal compound, generally clean all dust inside laptop. Also clean the blades of the cooling fan.
Pages 84-87 here:
Not your model laptop but good application technique...don't apply too much compound!
https://www.youtube.com/watch?v=XTi4LGu9SOs
Post back with any more questions but please accept as solution if this is the answer you needed.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community