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‎04-03-2024 03:26 PM

HP Recommended
Product: HP Pavilion x360 15 Convertible PC 15-er1000 RCTO Base Model
Operating System: Microsoft Windows 11

Hello,

I need to replace some damaged key caps on my HP Pavilion laptop, Model # 15t-er100.  Since HP doesn't sell individual key caps, but wants you to spend a small fortune to replace the whole keyboard, I was looking for another source from which to purchase key caps.  However, at the website from which I'm trying to order them, https://www.laptopkeyreplacements.com/hp-pavilion-15t-series-laptop-key-replacement/, as I try to place the online order, the form is asking me if the keys are HC16, HC46, or HC56.   I sent an email to this website 2 days ago asking them how one discerns this number, but no one has gotten back to me yet.  Does anyone know how to determine this?

Thanks,

Gigi

Category:
1 REPLY 1

‎04-04-2024 08:34 AM - edited ‎04-04-2024 08:35 AM

HP Recommended

No.

We do not have the means to identify keys by a part number. 

 

Perhaps if you take a close look at the underside of the key, you might see a designation.

 

If  laptopkeyreplacement.com doesn't know, you may be out of luck.

 

You might have to keep pushing them for a reply.

 

If they want your business, they will help you.


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