-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: How to distinguish between USB3 and USB2 Ports?
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
12-18-2016 01:28 AM
HP Recommended
Product: HP 15-R030na
Operating System: Microsoft Windows 10 (64-bit)
Hi,
I have got two ports on the right hand side of the Notebook and one port on the left side, so, How do I know which is USB3 and which is USB2?
Furthermore, If I put a USB3 Memory Stick in a USB2 port or vice-e-versa will it harm the hardware of the notebook or the software on the memory stick?
Look forward to nhearing from you.
Regards,
Saeed
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
12-18-2016 01:42 AM
HP Recommended
Saeed,
The single USB port on the left side of your model is the USB3 port.
Manual - Page 7:
http://h10032.www1.hp.com/ctg/Manual/c04409502
Specs: http://support.hp.com/in-en/document/c04373628
Get a flashlight, point it at the bottom of the notebook along the edge next to the USB port
Look for "SS" - logo; "SS" USB denotes the SuperSpeed USB 3.0.
No "SS", then port is USB 2.0.
Regards
Visruth
The single USB port on the left side of your model is the USB3 port.
Manual - Page 7:
http://h10032.www1.hp.com/ctg/Manual/c04409502
Specs: http://support.hp.com/in-en/document/c04373628
Get a flashlight, point it at the bottom of the notebook along the edge next to the USB port
Look for "SS" - logo; "SS" USB denotes the SuperSpeed USB 3.0.
No "SS", then port is USB 2.0.
Regards
Visruth
2 REPLIES 2
12-18-2016 01:42 AM
HP Recommended
Saeed,
The single USB port on the left side of your model is the USB3 port.
Manual - Page 7:
http://h10032.www1.hp.com/ctg/Manual/c04409502
Specs: http://support.hp.com/in-en/document/c04373628
Get a flashlight, point it at the bottom of the notebook along the edge next to the USB port
Look for "SS" - logo; "SS" USB denotes the SuperSpeed USB 3.0.
No "SS", then port is USB 2.0.
Regards
Visruth
The single USB port on the left side of your model is the USB3 port.
Manual - Page 7:
http://h10032.www1.hp.com/ctg/Manual/c04409502
Specs: http://support.hp.com/in-en/document/c04373628
Get a flashlight, point it at the bottom of the notebook along the edge next to the USB port
Look for "SS" - logo; "SS" USB denotes the SuperSpeed USB 3.0.
No "SS", then port is USB 2.0.
Regards
Visruth
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.