• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-10-2019 02:29 PM

HP Recommended
Product: 3FU80AV
Operating System: Microsoft Windows 10 (64-bit)

The serial number is used on multiple HP products. The products ID not found. And the HP Laptop Model is not listed.

How can one find user guides in this case?

Floyd Dean Lewellen
1 person had the same question
1 REPLY 1

‎12-10-2019 02:41 PM - edited ‎12-10-2019 02:42 PM

HP Recommended

Hi:

 

The product number you posted indicates that you have a  HP15t-db000 CTO notebook.

 

Here is the link to the user guides section of the support site for that model series.

 

https://support.hp.com/us-en/product/hp-15-db0000-laptop-pc/20395843/model/21869725/manuals

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.