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HP Pavilion 15t Touchscreen Laptop - Intel Core i7 - 2GB Graphics - 1080p

My battery is really messed up! It first started when my laptop seemed to be runnning out of power faster than normal. I tried calbrating the battery TWICE but it still doesn't work. I tried to find a battery replacement on the HP Parts website but does not show what I need. Please help me find a new battery because this is driving me insane. 

 

Serial Number [edited]

MODEL # 7265NGW 

PRODUCT ID 1D90

RMN:  TPN-Q190

MODEL15t-cc000

1 REPLY 1
HP Recommended

@AriannaChambers

 

If HP does not sell the part number for your battery, you can purchase the battery from another supplier.

 

Use your favorite browser and search for part number from a merhant in your region:

920070-855
 
 
The part number and the replacement procedure are shown in your computer's Service Guide:
 

Reference and Resources – Places to find help and information for your Device

Device Homepage

Drivers / Software and BIOS, Videos, Bulletins/Notices, How-to, Troubleshooting, Manuals, Product Information, more

 

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Dragon-Fur

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