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‎05-27-2023 02:59 AM

HP Recommended
Product: HP ENVY - 13-ad104nf

Hello !
I have owned an ENVY13-ad104nf for 5 years. I have already changed the battery once when my computer was under warranty because it was swollen. I changed this battery again 1 and a half years ago, buying a battery on a third party site. But this battery quickly deteriorated and I'm now looking for an HP-approved battery to get back some autonomy.

But every time I try to use the HP store, it doesn't work and only displays an error message when I enter the information for the model I'm using.
Could you please help me?

Thank you so much!

Category:
1 REPLY 1

‎05-27-2023 08:23 AM

HP Recommended

From the Maintenance & Service guide

See chapter 3 , page 18, item 3

Battery description and HP part number

6-cell, 53-WHr, 2.55-AHr, Li-ion         921438-855
3-cell, 51-WHr, 4.45-AHr, Li-ion         921439-855

 

Search online using HP + the part number for  a replacement battery. As long as the battery has the exact HP part number matching either of the two above, it will be compatible.  I suggest the 3-cell variety.


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