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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- How to find hardware configuration for a computer using Prod...

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07-04-2020 02:43 PM
I assume you can use the ProdID printed on the bottom of the computer.
But I looked and looked and can't find an HP tool anywhere that lets you enter this ProdID and find out the specific configuration for an HP computer.
I'm trying to figure out which display panel was built into an EliteBook 1040 G6, if anyone is wondering why I'm asking. There are 7 panel options and no way to tell which one was built in (other than obviously the single 4K option).
07-04-2020 03:05 PM
I can give you some places to look.
PartSurfer might be able to tell you exactly which parts came with your computer.
For best results, use the Serial Number for your search
Reminder: Do NOT post private information (including serial number) here on the Community)
Open PartSurfer
- Select your Country
- Search for your computer / printer / device
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
Notes
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
- Parts marked as available for purchase might be available from: HP Parts Store
OR
- Use your search engine to find the part number at your favorite online store.
Less likely, though worth a look since you might be able to combine different pieces of information:
Control Panel > icon view > Administrative Tools > System Information
Category Components > Display
and / or
Provide us the Product Number - we can see what we can find for you.
Finding your Product Name, Product Number, or Serial Number
Please do NOT post the serial number.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP EliteBook x360 1040 G6 Notebook PC
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