• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion laptop 15z-aw000 CTO
Microsoft Windows 10 (64-bit)

Any help appreciated. I have looked high and low. Thought it would be easy to plug in my model # and product name and product ID and get back a list of technical specifications. It may be; but, i have not found a way. Any help to find this info will be most appreciated, again. I have a  longer product ID and S/N if anyone needs that info.

 

Thanks, Tuck

1 REPLY 1
HP Recommended

Hi:

 

Since that model is a configured to order model, you won't find specific information on it.

 

Folks order that product number configured with what they want it to include as far as memory capacity, what size and type hard drive, and display panel.

 

Here is a link to the parts list for that product number.

 

http://partsurfer.hp.com/Search.aspx?searchText=V5C50AV

 

The only specific info that I can find in the list is:

 

It comes with an AMD A9-9410 motherboard with W10 Home.

 

It comes with a Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination WLAN adapter, which is a single band (2.4 GHz) wifi/bluetooth card.

 

It comes with a DVD-RW drive.

 

Here is the link to the service manual...

 

http://h10032.www1.hp.com/ctg/Manual/c05122652.pdf

 

 

 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.