-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- How to find the part number of my laptop keyboard, so I can ...

Create an account on the HP Community to personalize your profile and ask a question
08-24-2017 08:46 AM
The built-in keyboard (Norwegian layout) for my laptop (HP ENVY 15-j151eo) has become damaged. Some of the keys don't work quite right. I want to buy a replacement keyboard which I want to install myself. I've searched the HP Parts store, but I can't find the part number for the replacement keyboard, only for the entire laptop (F9G89EA). Could you help me locate the part I need?
Kind regards,
Robin Smidsrød
08-24-2017 08:58 AM
Hi,
The part number for the keyboard you are looking for is 720244-FL1
Try performing an online search for it and you should be able to find it.
On page 92 of service manual you can see the various steps to replace keyboard:
http://h10032.www1.hp.com/ctg/Manual/c03943414
Hope it helps,
David
08-24-2017 09:09 AM
Thanks a lot for the help!
I rechecked the manual you linked, and I found out that the part number for the Norwegian model is 720244-DH1.
Seems like you copied the wrong row from page 92 in the manual.
-- Robin