How to identify cause of memory check failure by failure ID?

[undeletable]

Hello,

Looks like there's an issue with RAM on my laptop.

Memory quick check fails with the following information:

Failure ID: 64KU7A-7RGCAN-GXGJMF-400K03

Product ID: M1X01UA#ABA

Is it possible to identify the cause using this information?

[Paul_Tikkanen]

Hi:

The code is probably just going to tell you that the memory module failed and needs to be replaced.

Most of that code goes into identifying your notebook's product number, serial number and warranty status.

Enter the required information at the link below and it should generate a report of the problem:

HP Customer Support - Service Center

Below is the link to the service manual which has the memory removal and replacement procedure:

HP Pavilion x360 Convertible PC (model numbers: 13-s000 through 13-s099) Maintenance and Service Gui...