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- How to increase PCU GHZ, need help.

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04-23-2025 12:53 PM
Hi, when I purchased this PC I thought the PCU would have a higher GHZ, but it is sitting at 1.4. Can anyone tell me how to increase this?
ACTUAL: Processor Intel(R) Core(TM) 5 120U 1.40 GHz
Installed RAM 12.0 GB (11.7 GB usable)
BASED ON PURCHASE DETAILS THOUGHT IT WOULD BE HIGHER: Intel® Core™ 5 120U (up to 5.0 GHz, 12 MB L3 cache, 10 cores, 12 threads) + Intel® Graphics
04-24-2025 08:23 AM
Hi @EtakHtims,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your laptop!
We're thrilled to have the opportunity to assist you and provide a solution.
The Intel® Core™ 5 120U processor in your HP Laptop PC 14s-dq2000 has a base clock speed of 1.40 GHz, which can dynamically increase up to 5.0 GHz under certain conditions. This dynamic increase is handled by Turbo Boost technology, and there are steps you can take to optimize your system's performance and potentially see higher GHz outputs.
Check Power Settings:
- Set your computer power plan to "High Performance" or "Ultimate Performance."
- Go to Settings > System > Power & Sleep > Additional power settings.
- Choose "High Performance" or customize your power plan to maximize performance settings.
Verify CPU Turbo Boost:
- Ensure Turbo Boost technology is enabled. This is often enabled by default, but can be checked or configured in BIOS settings.
- Restart your computer and enter BIOS mode (usually by pressing F10, F2, or Delete during boot).
- Look for Turbo Boost settings under CPU configuration.
Use Windows Task Manager:
- Monitor CPU usage and Turbo Boost activity using Task Manager (Press Ctrl + Shift + Esc to open).
- Under the "Performance" tab, you can see live data on CPU utilization and active clock speeds.
Ensure Efficient Cooling:
- Laptops can throttle CPU speeds due to overheating. Ensure your laptop's cooling system is working efficiently.
- Verify adequate airflow and consider cleaning the fans or using a cooling pad.
System Updates:
- Make sure Windows and all device drivers are up to date to ensure optimal performance.
- Use HP Support Assistant for driver and software updates.
Reduce Background Processes:
- Disable unnecessary startup programs by using Task Manager > Startup tab, and close background applications when intensive processing is required to free up CPU resources.
Check for Malware or Viruses:
- Ensure your system is free of malware that may affect performance. Run a full system scan using Windows Defender or a third-party antivirus tool.
BIOS Update:
- Consider updating the BIOS for performance improvements. Check HP Support and look for BIOS updates pertinent to your model.
Ultimately, while you can perform optimizations to ensure your CPU performs at its best, the maximum GHz is governed by Turbo Boost, which adjusts based on workload, heat, and power constraints. Observed speeds may vary depending on active processes and thermal conditions.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee