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‎02-29-2024 06:16 PM

HP Recommended
Product: HP Pavilion - 15-cs0058od
Operating System: Microsoft Windows 10 (64-bit)

I have been trying to find out if my HP Pavilion 15-cs0058od can charge using USB-C. I tried looking this up before and was able to find the specs for the laptop, which said "1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.2, HP Sleep and Charge)" but then when I bought a third party docking station that connects and charges over USB-C it would not charge. My PC is past warranty so HP will not answer the question.

 

This could be a docking station that is not compatible for charging or it could be a laptop that does not charge via USB-C. Or, if there is some setting to enable charging that would be good to know as well.

 

Any help would be greatly appreciated.

Category:
1 REPLY 1

‎02-29-2024 06:22 PM

HP Recommended

Chapter 1, page 4 of the service manual indicates the USB-C port supports data transfer only.

 

Maintenance and Service Guide HP Pavilion 15 Laptop PC

 

If the port supported charging that would have been indicated in the manual.

 

There are two levels of USB-C charging offered in various model HP notebooks that have the feature.

 

One level supports charging of small devices such as cell phones, and the higher-level supports charging the notebook with a supported USB-C power adapter.

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