How to reconnect the power button inside the HP ENVY x360 Convertible Laptop 15M-BP111DX?

[AJ249]

Help!,

I purchased the HP ENVY x360 CONVERTIBLE LAPTOP 15M-BP111DX 13 months ago. It is very gently used and remained on a desktop most of the time.  A few days ago the start button was no longer lit and unable to start the computer up. There are no sounds, fans or lights when pressing the power button, only the LED power light is lit when plugged into to the power cord, yet yet no other sign of life. 

After much trouble shooting, I took the back of the cover off and found a square little metal piece disconnected on the interior behind the botton. Various youtube videos for other HP models suggest supergluing it, but only problem is those other models have what looks like a rod to connect it to, here its not so clear and  I am unable to figure out how to position this little piece behind the button below the system board, but above a small finger nail tip sized nub and band below it.  The power button used to pop in and out crisply, but there is no tension now.

Is there a diagnostic with a more detailed view of this part and how to connect it? Should i send it to HP? What do you think as I miss my favorite laptop. Thanks in advance. AJ  

[asmita6658 · Accepted solution]

Hi @AJ249

Welcome to the HP Support Community. 

Appreciate you trying the steps. I'm afraid this is a hardware issue and as it is not a customer replaceable part, I'd suggest you Contact HP in your region regarding the service options for your computer. 

Have a great day!

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