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HP Recommended
HP Spectre x360 Convertible Laptop PC 14-ea1000 RCTO Base Model
Microsoft Windows 11

I inserted a micro sd card into the reader on the right side of my new machine, the HP Spectre 360 Convertible. There's no tray, I just inserted the card and the machine read it. But I don't know the proper way to remove the card. When I push it, it doesn't budge. I expected it to pop out, but it doesn't. How do I remove it? Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JosieDan 

 

It only pops out 1mm or 2 and you have pull it out. You have to call HP in your country DIRECTLY and ask them to replace it (if still under warranty).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@JosieDan 

 

It is a push-push operation. please use your finger to gently push in and release, the card will pop out and you can remove it. The operation is exactly the same as with nearly all standard cards for cameras, video cameras .... and computers.

 

For example

 

                 https://helpguide.sony.net/ammig/SVT1121_series/EN/contents/TP0000222138.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks, but as I said, when I pushed it, expecting it to pop out, it didn't budge. So, by your reply, there is apparently an 8ssue with my brand spanking new computer. Now to find a place to fix it. 

 

Thanks. 

HP Recommended

@JosieDan 

 

It only pops out 1mm or 2 and you have pull it out. You have to call HP in your country DIRECTLY and ask them to replace it (if still under warranty).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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