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‎07-20-2019 10:25 AM

HP Recommended
Product: Pavilion Laptop 15-cw0xxx
Operating System: Microsoft Windows 10 (64-bit)

I'm using Pavilion Laptop 15-cw0xxx running Windows 10 Home (x64) version 1809.  HP Support Assistant shows some devices that I no longer use and are not connected.  How do I remove them?

23 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2019 03:51 PM

HP Recommended

@MizFoz 

 

Please use following steps

 

(a) Open HPSA,

(b) Select device you want to delete to open it,

(c) On the top menu,  it has a button on top right with a pencil in the icon.

(d) Clicking on it to brings up a window "Edit device information."

(e) In the bottom center it says "Remove this device." Click it.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎07-20-2019 03:51 PM

HP Recommended

@MizFoz 

 

Please use following steps

 

(a) Open HPSA,

(b) Select device you want to delete to open it,

(c) On the top menu,  it has a button on top right with a pencil in the icon.

(d) Clicking on it to brings up a window "Edit device information."

(e) In the bottom center it says "Remove this device." Click it.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-21-2019 05:43 AM

HP Recommended

Thank you so much.  I don't know how I could have missed that last step.

Was this reply helpful? Yes No
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