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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- How to remove battery

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06-07-2019 02:32 AM
My HP Notebook - 14-bp020nd fails to switch on and is no longer charging. It may have been exposed to a damp/moist environment. I want to take out the battery, but unsure how to. Can you please advise?
Would also appreciate any other tips to resolve the problem.
06-07-2019 03:12 AM
Hi,
On page 34of service manual you can see how to remove the battery. When removing bottom cover remember that there are screws under the rubber "foot".
http://h10032.www1.hp.com/ctg/Manual/c05505821
You have checked that the ac adapter runs correctly.
You could also try a power reset
https://support.hp.com/au-en/document/c01684768
Regards,
David
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