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Example: HP Monitor 24m
Microsoft Windows 10 (64-bit)

I’m struggling to remove my monitor stand, so I can pack the monitor and return it to HP. It’s an HP 24m screen. Thanks 

1 REPLY 1
HP Recommended

@JimRohn

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Removing the monitor stand

1. Position the monitor face down on a flat surface covered with protective sheet foam or a nonabrasive cloth. This prevents the screen from getting scratched, defaced, or broken and prevents damage to the control buttons.

2. Push release button (1) and pull stand (2) away from monitor. 2

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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