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‎09-06-2021 06:23 AM - edited ‎09-06-2021 01:46 PM

HP Recommended
Product: HP OMEN 17-w243nw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I removed the phillips M2.0 x 2.5 screw  that secures the optical drive in the computer and it doesnt want to come out.

I even removed all of the screws from the cover and the optical drive still sits in the laptop.

 

I have disassembly instructions, followed them: didnt work

removed all 14 screws: didnt work

removed all screws and popped all latches still cant move the optical drive and still cant take the cover off

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2021 06:14 PM

HP Recommended

@RegrettedStar

 

See the YouTube  below. Push in the finger nail between the drive's front bezel and  the bottom plate's edge and apply a little bit of force to pull it out of the laptop. Still not come out? Apply more force.

 

https://www.youtube.com/watch?v=RcAzdecyVzk

 

Below is your manual. page 35 shows how to remove the optical drive and p 43 illustrates the replacement of memory. There are a lot of YouTube videos about how to replace/install RAMs on your model if you need.  

 

http://h10032.www1.hp.com/ctg/Manual/c05356862.pdf

 

 

 

View solution in original post

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5 REPLIES 5

‎09-06-2021 09:33 AM

HP Recommended

@RegrettedStar 

Just wanted to let you know -- if you are removing the optical drive to replace it with an HDD or SDD -- that is a really BAD idea.  The bandwidth of the connector is so low that any HDD or SDD is going to have such low throughput as to be all but useless.



I am a volunteer and I do not work for, nor represent, HP
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‎09-06-2021 10:11 AM - edited ‎09-06-2021 10:12 AM

HP Recommended

I want to replace ram and i cant take the cover off.

Any ideas why optical drive wont slide out ?

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‎09-06-2021 01:34 PM

HP Recommended

@RegrettedStar 

OK - understand -- but sorry, don't have disassembly instructions.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎09-06-2021 06:14 PM

HP Recommended

@RegrettedStar

 

See the YouTube  below. Push in the finger nail between the drive's front bezel and  the bottom plate's edge and apply a little bit of force to pull it out of the laptop. Still not come out? Apply more force.

 

https://www.youtube.com/watch?v=RcAzdecyVzk

 

Below is your manual. page 35 shows how to remove the optical drive and p 43 illustrates the replacement of memory. There are a lot of YouTube videos about how to replace/install RAMs on your model if you need.  

 

http://h10032.www1.hp.com/ctg/Manual/c05356862.pdf

 

 

 

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‎09-06-2021 09:50 PM

HP Recommended

I would never guess it needed THIS much force.

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