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‎08-22-2016 05:38 AM

HP Recommended
Product: Touchsmart Envy 17-j153cl
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

So, I am trying to replace my Envy 17's 1TB magnetic hard drive with a 500GB Samsung 850 Evo Sata form factor SSD. I followed the Maintenance and Replacement guide at http://h10032.www1.hp.com/ctg/Manual/c04091762 , but when it came time to actually extract the hard drive from my computer, I could not figure out how to do it. I took a few pictures of what it looks like inside my computer, and they are in here: https://goo.gl/photos/RLmPNcYfzq5Lf5Ah6 . As you can see, there's a blue rubbery case around my hard drive, but pulling on it from either side doesn't seem to budge the hard drive, and I didn't want to apply maximum force in case the bay broke. The manual says to start with unplugging the cable from the hard drive, but I can't seem to unplug it do to the lack of space. Any help would be much appreciated.

 

Sincerely,

MajorGeneralRelativity

 

P.S. If you need more info, please let me know

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2016 06:21 AM - edited ‎08-22-2016 06:23 AM

HP Recommended

See the following Media library selection for informatio on removing and replacing parts on your notebook.

 

Choose Primary hard drive on the left and watch the video. The video shows that pulling the tab in the middle of the blue rubbery case will remove the hard drive.

 

http://h20574.www2.hp.com/results.htm?SID=5354973&MEID=D65F8896-4BC7-42C6-9407-849566150917


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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1 REPLY 1

‎08-22-2016 06:21 AM - edited ‎08-22-2016 06:23 AM

HP Recommended

See the following Media library selection for informatio on removing and replacing parts on your notebook.

 

Choose Primary hard drive on the left and watch the video. The video shows that pulling the tab in the middle of the blue rubbery case will remove the hard drive.

 

http://h20574.www2.hp.com/results.htm?SID=5354973&MEID=D65F8896-4BC7-42C6-9407-849566150917


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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