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HP Recommended
HP Envy 15-w117cl
Microsoft Windows 10 (64-bit)

Hard drive "imminent failure". Have recovery thumb drive, but not sure how to physically remove/reinstall. NOTE: Have NEVER had a hard drive fail in 14 months!!!

1 REPLY 1
HP Recommended

Hi,

 

If you look on page 30 of service manual you can see the steps to replace the drive. You need a 2.5" Sata drive (7mm thickness). You could also opt for an SSD which would increase the performance of your PC. 

 

http://h10032.www1.hp.com/ctg/Manual/c04763031

 

You can also take a look at these HP videos which could help in the replacing of drive:

 

https://h20574.www2.hp.com/results.htm?SID=7771357&MEID=8D121B89-2C82-4911-A35F-11436031AF48

 

Once you have installed the new drive you can use recovery drive you have created or perform a clean install by downloaind the media creation tool from Microsoft, running and creating a bootable USB drive with Windows 10 on it. You could make this drive before removing the old drive, as you need a working computer to create the USB drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Windows 10 will automatically activate once installed and connected to internet as long as you install same version (home or pro)

 

Let me know if you need further help,

David

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