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I have regular crashes/black screen every single day, sometimes twice a day. In my opinion it is VRAM problem and Windows 11 it does not automatically get enough VRAM from RAM to use and get crashed. My RAM is used maximum to 16GB normally 7-10GB.
I've done it with registry editor, add my value 4096MB and still it does not work.
I used this steps.
https://www.lifewire.com/increase-vram-on-a-windows-pc-5072150
Device name LAPTOP-7H29JRK2
Processor AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz
Installed RAM 32.0 GB (31.3 GB usable)
Device ID C8F65106-F9D2-46D7-AE01-FB267455323B
Product ID 00325-97261-33686-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support
Edition Windows 11 Home
Version 22H2
Installed on 24/09/2022
OS build 22621.1105
Experience Windows Feature Experience Pack 1000.22638.1000.0
Screens;
Screens;
That is the message from the friend of mine:
"
It seems by the error in HP Diagnostic that the IGPU doesn't have any vRAM at all or it can't access the assign vRAM from the System RAM in your laptop.
If under Warranty I would see if it needs to be RMAed to be checked. Sounds like you have hardware failure in your laptop."
How to solve my problem? If it is hardware failure how to fix it?
What I am doing for now is OCCT test running.
More I have used HP diagnostic tool and during this graphic test it crashes (goes black screen and I can't do anything) using HP PC Hardware Diagnostics. (sometimes it goes for passed then 0.5-1sec and it goes black screen). Sometimes I do not see any graphic after test (during the test it goes black)
When i click start it immediately goes black screen (the same as my problem is)
What does it could mean? Is it possible to fix hardware failure from my position, from Windows/BIOS perspective or should I replace some hardware ?
From dxdiag Diagnostics
Windows Error Reporting:
+++ WER0 +++:
Fault bucket LKD_0x1A8_KEYBD_HOTKEY_OSGraphicsMonitorNoModeSetMultimonCcd_dxgkrnl!DISPLAYSTATECHECKER::CreateBlackScreenLiveDump, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 3ec00c23-c6a8-428e-8f96-6e7bc78b11e6
Problem signature:
P1: 1a8
P2: 1
P3: 0
P4: 0
P5: 0
P6: 10_0_22621
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER1 +++:
Fault bucket LKD_0x1B8_AMD_Blackscreen_Blackbox_BlameFailed_dxgkrnl!DxgCreateLiveDumpWithDriverBlob, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 19c0d115-5e08-4309-a59b-1d4feb48ecd3
Problem signature:
P1: 1b8
P2: 1
P3: 0
P4: 0
P5: 0
P6: 10_0_22621
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER2 +++:
Fault bucket 1512552059877587521, type 5
Event Name: WindowsBlackScreenDiagnosticsV1
Response: Not available
Cab Id: 1922552192675020248
Problem signature:
P1: Unknown
P2: Unknown
P3: Unknown
P4: Hotkey_Explorer
P5: 10.0.22621.1105
P6:
P7:
P8:
P9:
P10:
+++ WER3 +++:
Fault bucket 2254989696196047004, type 5
Event Name: WindowsBlackScreenDiagnosticsV1
Response: Not available
Cab Id: 2233156616532962390
Additionaly returning bios to default does not help.
Additionaly returning bios to default does not help.
HP Recommended
Integrated video (iGPU) does not have room for keeping VRAM, it relies on System. System will work this out and allocate/assign spare/available system RAM to VRAM automatically when required up to max limit. System will also take VRAM back when required (the number is dynamic, not fix). During the good old days, we could do this from BIOS but now OS is smarter.
The following document shows Max shared RAM for Intel iGPU versions (I can't find a similar list from AMD).
https://www.intel.com/content/www/us/en/support/articles/000020962/graphics-drivers.html
Note: Last years people posted Youtube on internet saying they can change using Regedit. Many people try but the results are unpredictable.
Regards
BH
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Re install Windows should help.
1. Please download Windows ISO from
https://www.microsoft.com/software-download/windows11
2. Mount ISO file as DVD (you don't need ODD, simply right click ISO file and select Mount ad DVD)
3. Run Setup from DVD. Remember to KEEP all user files and programs/apps
Regards.
BH
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***
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