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HP Recommended

Hp envy notebook pc ,processor Intel r core to i7 5500cpu @2.4 ghz

1 REPLY 1
HP Recommended

Your notebook probably does not have a TPM 2.0 security device and if it does, you can unhide it by going into the BIOS>security menu (I believe), find the TPM setting and unhide the TPM device.

 

If you don't see a setting like that, then your notebook does not have a TPM security device.

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