• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-29-2019 08:59 PM

HP Recommended
Product: HP envy x360 15m-cp0012dx
Operating System: Microsoft Windows 10 (64-bit)

Hi, i need to know how to add hdd on my cp0012dx?

Theres a slot for hdd but without hdd cable and cady.

So whats the part that I should buy? And wheres the shop link that can ship to indonesia

1 REPLY 1

‎03-29-2019 10:05 PM

HP Recommended

@EvelinDean 

 

You need two more parts

 

  1.   The hard drive cable is available using spare part number L21894-001
  2.   The hard drive rubber sleeve is available using spare part number L20103-001

Parts with prefix L are new, very hard to find and easy to mix up. Please ask HP authorized service providers and they can help you. Or try eBay.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.