-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- How to use non hp battery (605)

Create an account on the HP Community to personalize your profile and ask a question
05-08-2021 01:15 AM
Product: Elitebook 840 G5
Operating System: Microsoft Windows 10 (64-Bit)
Hello, recently the battery in my 840 G5 began to inflate and was already popping out the display from the frame. As I needed a replacement fast, I ordered a 3rd party replacement battery specifically for this model. It turns out that this new battery is working fine with no issues a very good run-time. However, ever since the computer keeps complaining at boot-up, but also when waking up from stand-by(!) that it has detected a "non-hp battery" (error 605) and that this could be a "health and safety risk". I always need to manually confirm this message to continue.
While I appreciate that HP is worried about my health and safety, I would now like to explain to the tablet that I understood the warning and am willing to take that risk. This is getting very annoying, also because I usually use it folded up with a docking station but at that point the external bluetooth keyboard is not yet active and so I always need to unfold it to confirm.
Does anyone know how to switch off that warning for good?
Thanks and best regards
Abdullah
05-08-2021 02:46 AM
Hello
I did some research, and little result and negative
There is an Hp document, but they just say to contact HP
Either there is a real solution that nobody knows!
or it will be just to tell you how to replace the battery
https://support.hp.com/us-en/document/c01443470
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------