-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- How to verify if a HP X2 Elitebook 1013 G3 has SureView

Create an account on the HP Community to personalize your profile and ask a question
07-11-2019 07:29 AM
Is there a link to a site to verify by serial number that a HP laptop like the X2 EliteBook 1013 G3 has SureView installed as a Hardware feature as HP site states this should be selected upon purchase but cannot see if HP machine has the feature
07-11-2019 08:36 AM
Many thanks for your reply.
I do have the key and I have reinstalled the software and I have tried 3 different x2 elite and none of them work hence I was wondering is there any other way of verifying it is part of the hardware.
07-11-2019 08:45 AM
Hi,
Try the serial number of the machine in partsurfer and see what screen the notebook came with.
http://partsurfer.hp.com/search.aspx
FHD, UWVA (1920 × 1080), eDP 1.3, UltraSlim, touch display, 700 nits, touch display, privacy
https://support.hp.com/sg-en/document/c05244554
Regards,
David
07-11-2019 09:22 AM
Does this mean anything as it does not use the word screen could only see LCD:
L31358-001 SPS-LCD BACK COVER WWAN -N/A- N Compliant N
L51580-001 SPS-LCD CABLE -N/A- N Compliant N
L31365-001 SPS-LCD PNL 13 3k2k BV LED UWVA W/BZL TS -N/A- N Compliant/Exempted N
L31886-001 SPS-LCD PNL 13 3k2k BV LED UWVAW/BZLIRTS -N/A- N Compliant/Exempted N