• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎10-08-2026 04:12 AM

HP Recommended

So I just bought an HP 15-da0012dx laptop, as a Windows 11 laptop. All it is for is surfing the web and stuff like that, as my other laptop, which is an HP 15 CD series and has an A10 APU, can't support Windows 11, I wanted something that could, but not something expensive, as I'm on a fixed income now. Anyhow, it came with a 128 GB SATA M. 2, but the drive from my old one is 2.5 1TB SATA SSD. I had to buy the caddy and the ribbon with the SATA connector for a 2.5-inch drive, and I was wondering if it just sits there or does it screw down?

Category:
Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-08-2026 07:01 AM

HP Recommended

The service video seems to show that the 2.5" drive can be lifted out of the storage bay by removing one screw located by the HDD connector.

 

Replace the Primary Storage Drive Assembly | HP Notebook 15, HP 250 and 255 G7 Notebook PC | HP

View solution in original post

Reply
Was this reply helpful? Yes No
1 REPLY 1

‎10-08-2026 07:01 AM

HP Recommended

The service video seems to show that the 2.5" drive can be lifted out of the storage bay by removing one screw located by the HDD connector.

 

Replace the Primary Storage Drive Assembly | HP Notebook 15, HP 250 and 255 G7 Notebook PC | HP

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->